Planning your vacation can be a stressful task. It can take hours to check all the different aspects that go into your experience, and sometimes you can't find all the info you need in one place. We know that your experience begins long before you set foot on the plane, so we're here to tell you everything you need to know to make your experience perfect before you arrive at Torres del Paine.
You can find all the information you need at www.lastorres.com. Not only rates, details of each activity, and photos of the adventures you will experience with our teams, but you can also visit our blog, read our announcements with the latest information about park conditions, and check the availability of our services.
The website has a calendar that shows the availability of our accommodations, so you can adjust your schedule to fit our programs and make payments without leaving home.
You can also access pre-check-in and enter your details to make your arrival even smoother, leaving you free to focus on enjoying a one-of-a-kind experience.
If you prefer a more personal experience and want to speak with someone who can answer all your questions right away, we have a team of representatives who are available to guide you through this process step by step.
If you are contacting us from outside Chile, we also have telephone lines available for other countries.
Please find the contact numbers below:
From Chile: +56 22 898 6043
From USA: +1 (323) 982 3761
From UK: +44 2037 699760
If you have questions that require information requested by one of our representatives, we can also continue the conversation by email. Just write to us at info@lastorres.com, where we will always be happy to answer your questions.
Here, you can also attach any information we may need to complete your reservation, such as a copy of your passport or other necessary documents.
Whether you're browsing our latest photos or the stories we tell through our reels, you can also contact us on our Instagram.
That's right, you can use our direct messages to communicate with our smart chatbot, which will answer your questions and refer you to one of our representatives if necessary.
Remember that the conversation will restart after a certain period of time, so you must close the conversation properly to avoid having to start the process over again.
If you are already in the cities of Puerto Natales or Punta Arenas, you can also meet with our representatives.
At our offices located in Punta Arenas, Av. Colón 1131, or in Puerto Natales, Bulnes 83, we will be happy to help you between 9:00 AM and 6:00 PM, ready to answer all your questions and bring you closer to the adventure of a lifetime in Torres del Paine National Park.
For more information, don't forget to visit our website to see all the available programs, so that Patagonia can be a story you will never stop telling.